Once we receive your order we will send you an invoice
by email to confirm prices and for you to check details. We will
also estimate production / assembly time & shipping charges.
If you are a first time customer we also require a 30% non returnable deposit paid by credit
card or Paypal.
Once you have confirmed your order we
will start production / assembly of the goods ordered. When your order
is complete we will send a final invoice with goods total & exact
shipping charges. We will then request payment of the balance before your goods are
(When you confirm an order with us
you are entering a contract to accept the goods as listed. We cannot
accept any changes or cancellation after this point. Please only
confirm if you are 100% sure that you wish to purchase the listed
We accept payments by Paypal (including credit card
payments, no account needed). Should you choose this payment method we
will send you a Paypal invoice once your order is complete and we have
the final order cost & shipping charges.
Please note: We can only ship to the card
holder's / account holder's name & address for security reasons
For larger orders we find payment by
bank transfer to be more cost effective for both sides. We require the quoted amount in $US
baht to be transferred to our account after all transaction
charges have been paid. We will provide our full banking details
as & when needed.
As many of our goods are made to
order we need some time before we can ship. As a guide:-
Body Jewelry - 2 - 3 weeks
Pewter Jewelry - 3 - 4 weeks
Embroidered Patches - 4 weeks
Our preferred shipping
method for safety & speed is by UPS. All UPS shipments can be
tracked from www.ups.com UPS shipments
generally take 3-5 days for delivery worldwide.
We can also ship by most other carriers
including Fed Ex, DHL, TNT, EMS, Airmail, Sea & Air cargo.
Insurance for Jewelry shipments can be
arranged where required at a cost of $20 (orders up to $2000) or 1% of order total,
whichever is greater. If requested, insurance is normally provided by
'The Ayudhya Insurance Company' with claims made to a local agent or
Lloyds agent in your local area.
We are confident that you will be more than satisfied with the
you receive from us. If for any reason you are unhappy with anything
please notify us within 7 days of delivery. We will do our best to rectify
the problem as quickly as possible. We will accept all goods returned to
us in good, unused condition by arrangement only for a
full refund of product cost (shipping charges
cannot be refunded).
In the case of a manufacturing fault or other error on our part, we
may require that goods are returned to us for inspection. In some
cases we may be able to accept photographic evidence.